Online prescriptions from Australian doctors
Can I get an instant electronic prescription online?
Yes. HerDoc doctors can issue instant electronic prescriptions sent directly to your phone, when the doctor decides it is clinically suitable. Book online for a fast telehealth appointment without sitting in a clinic waiting room.
Often suitable for
- Instant electronic prescriptions sent to your phone when suitable
- Repeat prescription renewal questions
- Medication questions for everyday illnesses
- No clinic waiting room for suitable telehealth concerns
Needs another care path
- controlled medicine requests
- urgent symptoms
- new or unclear symptoms needing examination
- requests for a specific medicine without assessment or monitoring information
How to start
Book online, share the relevant details before your appointment, then speak with a HerDoc doctor by telehealth.
Join waitlistGet an electronic prescription sent to your phone
HerDoc doctors can issue instant electronic prescriptions sent directly to your phone, when they decide the medicine is clinically suitable for you.
Prescriptions are not guaranteed. Your doctor will ask about your symptoms, medical history, current medicines, allergies, side effects, interactions, and whether online care is safe.
- Instant electronic prescriptions sent to your phone when suitable
- Repeat prescription renewal questions
- Medication questions for everyday illnesses
- No clinic waiting room for suitable telehealth concerns
What your HerDoc doctor checks
Your doctor may ask about the medicine, dose, diagnosis history, current symptoms, allergies, other medicines, pregnancy or breastfeeding where relevant, recent changes, and whether monitoring is up to date.
If a prescription is not suitable online, your doctor may recommend follow-up, monitoring, an in-person GP visit, urgent care, or another safer next step.
- What you need and why
- Your symptoms and medical history
- Current medicines, allergies, and side effects
- Whether telehealth is safe for this request
How online prescriptions work
Book online, share the relevant details before your appointment, then speak with a HerDoc doctor by telehealth.
If your doctor decides prescribing is clinically appropriate, they can issue an electronic prescription sent directly to your phone. If it is not suitable, they will explain the safer next step.
- Book online for a telehealth appointment
- Share symptoms, medicine details, history, and allergies
- Speak with a HerDoc doctor
- Receive an electronic prescription if clinically suitable
When an online prescription may not be suitable
Online prescriptions may not be suitable for controlled medicine requests, urgent symptoms, unclear diagnoses, complex risk factors, or situations needing examination or monitoring before a decision.
Call 000 or seek urgent local care for severe, sudden, rapidly worsening, or dangerous symptoms.
- Controlled medicine requests
- Urgent symptoms
- Unclear diagnosis or monitoring gaps
- Requests needing examination
Costs, privacy and follow-up
Medicine costs, pharmacy dispensing fees, pathology, imaging, specialist, and other external fees may be separate from the HerDoc consult.
HerDoc handles sensitive health information as part of care. Follow-up depends on your doctor’s assessment and the agreed next step.
When telehealth may not be suitable
- controlled medicine requests
- urgent symptoms
- new or unclear symptoms needing examination
- requests for a specific medicine without assessment or monitoring information
When to seek urgent care
Call 000 or go to an emergency department for severe, sudden, rapidly worsening, or dangerous symptoms, including chest pain, stroke signs, severe breathing difficulty, fainting, severe bleeding, severe pain, suicidal thoughts, or immediate danger.
- controlled medicine requests
- urgent symptoms
- new or unclear symptoms needing examination
- requests for a specific medicine without assessment or monitoring information
Want to know when HerDoc launches?
HerDoc is preparing to launch and is not taking appointments yet. Join the waitlist for booking availability updates.
Related pages
FAQs
Can I get an instant electronic prescription online?
Yes. HerDoc doctors can issue instant electronic prescriptions sent directly to your phone, when the doctor decides it is clinically appropriate.
Can I renew an existing prescription through telehealth?
Yes. You can book a telehealth appointment with a HerDoc doctor for a prescription renewal, and if it is suitable, your doctor can issue an electronic prescription to your phone.
How do online prescriptions work?
Book online, share your symptoms and medicine details, then speak with a HerDoc doctor by telehealth. If prescribing is clinically suitable, your doctor can send an electronic prescription to your phone.
What information helps the doctor?
Current medicine details, dose, diagnosis history, symptoms, allergies, other medicines, recent changes, side effects, and monitoring history can help your doctor assess safety.
What happens if the doctor says a prescription is not suitable?
Your doctor may explain why and recommend monitoring, follow-up, an in-person GP visit, urgent care, or another safer pathway.
When are online prescriptions not suitable?
Online prescriptions may not be suitable for controlled medicine requests, urgent symptoms, unclear diagnoses, monitoring gaps, or concerns needing examination.
Are medicine or pharmacy costs included?
No. Medicine costs and pharmacy dispensing fees may be separate from the HerDoc consult fee.