Ask an online GP about your medicines

Yes. You can discuss a current medicine, possible side effects, interactions, monitoring or a change you are considering in a real-time consultation. The GP will advise what can be addressed online and whether another service is needed.

Yes. Explain the symptom, when it began, its severity, whether it is changing and when you took the medicine. The GP may provide advice or recommend a pharmacist, tests, an examination, your usual prescriber or urgent care.

The GP can review the medicines and other products you report and discuss possible interactions. A complete, accurate list matters, and the GP may need more records or a pharmacist’s input before reaching a conclusion.

Yes. Include prescribed and non-prescription medicines, vitamins, minerals, herbal products and other supplements, because these can affect side effects or interactions. Note the exact label details and how you use each one.

Yes, but the answer differs between medicines and situations. Do not double, skip or change your next dose based on a general rule; contact a doctor or pharmacist with the exact medicine details for individual advice.

Yes. The GP can discuss why it was started, how it is working, changes in your health and whether review or monitoring is due. Do not stop it while waiting for the appointment unless a treating professional or emergency service tells you to do so.

Yes. Tell the GP what dose you currently take, who last advised it, why you are considering a change and any symptoms or results that may matter. Only change the dose after receiving individual advice from an appropriate health professional.

Yes. Some medicines need a planned change while stopping others can allow a health problem to worsen, so there is no safe universal instruction. Continue following your current directions until you receive individual advice, unless emergency help tells you otherwise.

Seek advice and explain the timing, severity and progression of the symptoms, as well as other recent changes. Call 000 for severe breathing difficulty, facial or throat swelling, collapse, unresponsiveness, a seizure or another severe or rapidly worsening reaction.

Yes, and tell the GP if you are pregnant, breastfeeding, planning pregnancy or could be pregnant. Do not start, stop or change a medicine without individual advice, because the balance of risks depends on both your health and the medicine.

Possibly, depending on the medicine, your health, how long you have used it and the information already available. The GP may recommend tests, measurements, an examination or another practitioner’s review before giving advice or prescribing.

You can bring a complete list and identify your most important concerns at the start. Whether everything can be addressed in one consultation depends on complexity, safety and time, and follow-up may be recommended.

A GP is well placed to assess symptoms, health conditions and decisions about treatment, while a pharmacist can help with medicine use, consumer information and dispensing questions. If you are unwell, symptoms are changing or you may need a medical decision, seek a doctor’s assessment; either professional can redirect you if needed.

Call 000 for a severe or rapidly worsening reaction, including severe breathing difficulty, swelling of the face or throat, collapse, unresponsiveness, a seizure or severe confusion. For a possible poisoning or wrong amount, call the Poisons Information Centre on 13 11 26; call 000 if signs of overdose are present.

No. The consultation may lead to advice, monitoring, follow-up, pharmacist input, an in-person review or another pathway instead. Prescribing only occurs if the GP decides it is safe and appropriate after assessment.