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H HerDoc

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Services & conditions

Virtual GP services without the waiting room

Australian women-first telehealth for everyday, non-emergency GP needs. Clear scope, fast booking, and structured doctor workflows for women.

Safety-first scope

Not for emergencies; red flags sent to 000/ED.

Fast, clear steps

Book, triage, consult, plan delivered digitally.

Online GP services illustration
Virtual GP

Service hubs

What we offer online

Women’s health, telehealth safety, prescriptions, pathology, certificates, menopause and perimenopause — with transparent scope and escalation.

How telehealth compares
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Women's health telehealth in Australia

Yes. You can speak with a HerDoc doctor online about many non-emergency women’s health symptoms, including period, vaginal, urinary, sexual health, menopause, and contraception questions. Your doctor will decide whether telehealth is suitable or whether testing, examination, or in-person care is safer.

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Telehealth GP care: what can and cannot be managed online

HerDoc doctors can help with many non-emergency GP concerns online, including everyday symptoms, follow-up questions, prescriptions when suitable, pathology or referral discussions, medical certificates, and women’s health questions. Your doctor will advise when online care is not suitable.

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Online prescriptions from Australian doctors

Yes. HerDoc doctors can issue instant electronic prescriptions sent directly to your phone, when the doctor decides it is clinically suitable. Book online for a fast telehealth appointment without sitting in a clinic waiting room.

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Pathology and blood test referrals through telehealth

Yes. HerDoc doctors can arrange pathology or blood test referrals through telehealth when clinically appropriate. Testing is not automatic; your doctor will decide whether a test is useful, what question it should answer, and how results should be followed up.

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Medical certificates through telehealth

Yes. HerDoc doctors can issue medical certificates after a telehealth appointment when the doctor decides it is clinically appropriate. Certificates are not automatic; your doctor may ask when symptoms started, how they affected work or study, and whether the request can be assessed safely online.

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Menopause symptoms, treatment options and telehealth support

Yes. You can speak with a HerDoc doctor online about menopause symptoms, treatment-option questions, sleep, mood, anxiety, weight, and sexual health concerns. Your doctor will decide whether telehealth is suitable and whether follow-up, tests, referral, or in-person care may be needed.

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Perimenopause symptoms and online GP support

Yes. You can speak with a HerDoc doctor online about perimenopause symptoms such as period changes, sleep disruption, hot flushes, mood changes, anxiety, libido changes, and vaginal or urinary symptoms. Your doctor will check red flags and decide whether telehealth is suitable.

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Sexual health and vaginal symptoms: online GP support

Yes. You can discuss sexual health and vaginal symptoms privately with a HerDoc doctor online when telehealth is suitable. Severe pain, bleeding, pregnancy concerns, fever, infection red flags, or safety concerns may need urgent or in-person care.

Conditions we support

Top reasons patients book

Everyday GP issues suited to telehealth. Severe symptoms and emergencies are escalated to in-person care or 000.

Safety & scope
Everyday GP

UTI care online

Discuss non-emergency UTI symptoms with a GP where telehealth is clinically appropriate, with clear guidance when in-person or urgent care is safer.

  • Painful urination
  • Frequent urination
  • Mild urgency without fever
Everyday GP

Cold and flu care online

Discuss non-severe cold and flu symptoms, symptom relief questions, and medical certificates where clinically appropriate.

  • Runny nose
  • Sore throat
  • Mild cough
Everyday GP

Skin rash and irritation online

Discuss mild skin rash or irritation questions. Severe infection symptoms or rapidly spreading rashes need urgent or in-person care.

  • Mild rash
  • Contact dermatitis
  • Minor eczema flare

Trust and governance

Structured doctor workflows for women

HerDoc uses booking context, safety prompts, and follow-up workflows to support GP-led consults. Clinical decisions remain with the treating doctor.