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H HerDoc

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Services & conditions

Virtual GP services without the waiting room

Australian women-first telehealth for everyday, non-emergency GP needs. Clear scope, fast booking, and structured doctor workflows for women.

Safety-first scope

Not for emergencies; red flags sent to 000/ED.

Fast, clear steps

Book, triage, consult, plan delivered digitally.

Online GP services illustration
Virtual GP

Service hubs

What we offer online

Women’s health, telehealth safety, medication reviews, pathology, certificates, menopause and perimenopause — with transparent scope and escalation.

How telehealth compares
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Women's health telehealth in Australia

Many women use telehealth as a first step when they want to talk through symptoms privately, understand whether a concern can be managed online, or decide whether testing, follow-up, medication review, referral discussion, certificate assessment, or in-person care may be needed.

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Telehealth GP care: what can and cannot be managed online

Telehealth can be a useful first step for some non-emergency GP concerns, follow-up questions, medication review questions, pathology or referral discussions, certificate assessments, and women’s health questions. A GP will advise when online care is not suitable.

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Medication review consultations in Australia

A medication review consultation lets you discuss an existing medicine or medication request with an Australian GP where telehealth is suitable. The GP reviews safety, monitoring, side effects, allergies, interactions, and whether in-person care is needed before deciding any next step.

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Pathology and blood test referrals through telehealth

A pathology discussion can help clarify whether a blood test may be useful, what question the test is trying to answer, and how results may be followed up. Testing is not automatic and depends on GP assessment.

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Medical certificate assessments through telehealth

A medical certificate assessment is based on the GP’s clinical judgement. The GP may ask when symptoms started, how they affected work or study, and whether the request can be assessed safely online. Certificates are not automatic.

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Menopause symptoms, treatment options and telehealth support

Menopause symptoms can affect sleep, mood, anxiety, weight, sexual health, and daily life. A GP consult can help you organise symptoms, ask treatment-option questions, and decide whether follow-up, tests, referral, or in-person care may be appropriate.

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Perimenopause symptoms and online GP support

Perimenopause can bring changing periods, sleep disruption, hot flushes, mood changes, anxiety, body changes, libido changes, and vaginal or urinary symptoms. A GP can help you talk through patterns, red flags, and whether telehealth is a suitable first step.

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Sexual health and vaginal symptoms: online GP support

Sexual health and vaginal symptoms can often start with a private GP discussion online, especially when you want to explain symptoms, ask about testing, or decide whether examination or local care is needed. Severe pain, bleeding, pregnancy concerns, infection red flags, or safety concerns need urgent or in-person care.

Conditions we support

Top reasons patients book

Everyday GP issues suited to telehealth. Severe symptoms and emergencies are escalated to in-person care or 000.

Safety & scope
Everyday GP

UTI care online

Discuss non-emergency UTI symptoms with a GP where telehealth is clinically appropriate, with clear guidance when in-person or urgent care is safer.

  • Painful urination
  • Frequent urination
  • Mild urgency without fever
Everyday GP

Cold and flu care online

Discuss non-severe cold and flu symptoms, symptom relief questions, and certificate assessment where clinically appropriate.

  • Runny nose
  • Sore throat
  • Mild cough
Everyday GP

Skin rash and irritation online

Discuss mild skin rash or irritation questions. Severe infection symptoms or rapidly spreading rashes need urgent or in-person care.

  • Mild rash
  • Contact dermatitis
  • Minor eczema flare

Trust and governance

Structured doctor workflows for women

HerDoc uses booking context, safety prompts, and follow-up workflows to support GP-led consults. Clinical decisions remain with the treating doctor.