Mental health
Talk to an online GP about your mental health
You can talk to a HerDoc GP about anxiety, low mood, stress, burnout or sleep concerns. The GP will listen, ask about what has changed and discuss what next steps may fit your circumstances.
Can I talk to an online GP about mental-health concerns?
Yes. You can discuss non-emergency mental-health concerns with a HerDoc GP, including anxiety, low mood, stress, burnout and sleep changes. You can describe what you have noticed without knowing the name or cause of a condition.
Online GP appointments for women
When appointments open, book online and speak by phone with an AHPRA-registered Australian GP.
GP care that fits women's lives
HerDoc supports general health, women's health and life-stage concerns, where telehealth is suitable.
How it works
Join the waiting list
Join the waiting list for booking updates.
When appointments open
Talk by phone with an AHPRA-registered doctor. Your GP can provide advice and, where clinically appropriate, discuss prescriptions, certificates, referrals, pathology requests or follow-up guidance during the appointment.
Often suitable for
- General health and mental wellbeing
- Women's health, menopause and perimenopause
- Medication advice and prescriptions
- Medical certificates, referrals and pathology requests
Not for urgent care
HerDoc is not for emergencies, crisis support or symptoms that need immediate hands-on care.
- Chest pain, breathing difficulty or severe symptoms
- Sudden or rapidly worsening symptoms
- Mental health crisis or risk of harm
For urgent or severe symptoms, call 000 or seek emergency care.
When an examination is needed
Some concerns need a physical examination; the GP can advise when in-person care is needed.
Find information for what you are experiencing
Choose the guide closest to your main concern. You can talk about several changes together, especially when worry, mood and sleep affect one another.
Mention physical and life-stage changes too
Sleep, physical health and life changes can matter alongside mood. If symptoms began around period changes or menopause, include that context without assuming hormones explain everything.
The menopause anxiety guide explores that connection. General anxiety, low mood and sleep concerns still deserve attention in their own right.
What can follow a GP conversation?
The GP can assess your concerns and talk through support, treatment or referral options that fit your needs. They may recommend ongoing care, specialist support or an in-person examination. Before finishing, ask what the next step is and when to arrange follow-up.
A HerDoc GP can assess whether a Mental Health Treatment Plan is appropriate and prepare one when the consultation and current requirements support it. Ask what further assessment or follow-up is needed; a plan can take more than one appointment.
Make space for a private conversation
Choose a private place if possible. You can use your own words, refer to notes or ask the GP to explain a question. Read the privacy policy for how HerDoc handles health information and the circumstances in which it may be shared.
When telehealth may not be suitable
- Concerns needing physical examination
- Symptoms needing urgent local assessment
- Care that cannot be assessed adequately by phone
When to seek urgent care
HerDoc is not an emergency or crisis service. If you or someone else is in immediate danger, may act on thoughts of suicide or self-harm, or cannot stay safe, call 000 or go to the nearest emergency department now. For suicidal thoughts or severe emotional distress without immediate danger, call Lifeline on 13 11 14 for support now. Do not wait for a routine HerDoc appointment.
- Immediate danger or inability to stay safe
- Possible suicide or self-harm action
- Risk of serious harm to another person
- Severe confusion or dangerous behaviour
Ready to talk when HerDoc launches?
Join the waiting list for updates about access to HerDoc's online GP service. Joining does not book a consultation and is not a way to seek urgent help.
Related pages
FAQs
Do I need to know whether I have anxiety or depression?
No. Describe what has changed, how long it has been happening and how it affects your life. The GP can assess the information and discuss what needs exploring.
What if I find it hard to explain how I feel?
You can use your own words or refer to a few notes. Examples from sleep, work, relationships or ordinary tasks can help describe the impact. You can ask the GP to slow down or explain a question.
Can I mention menopause or other physical symptoms?
Yes. Mention physical symptoms, period changes, medicines and anything else that changed around the same time. These details provide context without establishing that hormones or one health condition explain everything.
Can the GP discuss a referral or Mental Health Treatment Plan?
Yes. A HerDoc GP can assess whether a referral or Mental Health Treatment Plan is appropriate. Current requirements must be met, and further assessment or another appointment may be needed. A GP consultation does not replace specialist treatment or crisis care.
What should I ask before the appointment ends?
Ask what the next step is, what you need to arrange and when to follow up. If another service is recommended, ask how to contact it. You can ask the GP to explain anything that is unclear.